Prices of Richmond Upon Thames Cleaners TW9

We offer professional Richmond upon Thames cleaners services tailored to the budget! Call our experts in TW9 on 020 8610 9019 today!

Price List

Carpet Cleaning from £ 55
Upholstery Cleaning from £ 55
End of Tenancy Cleaning from £ 95
Domestic Cleaning from £ 13.50
Regular Cleaning from £ 13.50
Office Cleaning from £ 13.50

*Price excluding VAT
*Minimum charge apply

What Our Customers Say

Excellent on Google
4.8 (69)

I was impressed by the cleaner's understanding of what he was doing and the materials used. His professionalism, dedication, and friendly approach revealed his honest intent to do a great job.

T

Amazing experience! The crew was quick to set up and wasted no time. They were careful about keeping dust down and did a thorough cleanup. Sanitized the ducts as well. Excellent service and staff!

S

No other cleaning company has matched the professionalism and quality of Upholstery Cleaning Service Richmond Upon Thames. Their hard-working cleaners always ensure our home is perfectly clean.

N

Staff is friendly and does a good job. I intend to book again.

K

They deep cleaned the carpets, sofas, cooker, fridge, and mattress expertly. Now both the kitchen and bathroom gleam. Impressive results!

A

I couldn't ask for a better cleaning service than what RichmondUponThames-Cleaners delivered. From start to finish, it was seamless and the results were superb.

Y

A couple of months in with Office Cleaning Richmond Upon Thames, I'm truly impressed. Their professionalism exceeds any other cleaning company I've hired.

A

We've chosen Upholstery Cleaning Service Richmond Upon Thames multiple times and they've consistently exceeded expectations. They're always punctual, personable, take great care with our property, and provide fantastic work. Would highly recommend.

J

We enlisted Carpet Cleaning Companies Richmond Upon Thames for a deep clean prior to moving, and they were impressive. Very thorough, professional, and affordable. Highly recommended.

H

I've used Richmond Upon Thames Cleaners multiple times and am always pleased with their organized workflow and professional demeanor. Communication is always straightforward.

J

Thrilled with the service! After renovations left black dust all over, my place is the cleanest it's ever been.

D

I've been so impressed with how clean and organized my house looks after every visit. This company is professional, thorough, and trustworthy. I never worry about leaving while they work. Super happy with the service!

J

Amazing experience! I greatly appreciate your top-notch customer service and for completing the deep cleaning of my house in just a single day. The two cleaners were respectful, professional, and very skilled at their work.

L

I urgently needed an end of tenancy clean and House Cleaning Service Richmond Upon Thames helped out at the last minute. They did a wonderful job and my landlord handed the deposit straight back. Would highly recommend this company!

D

Wonderful experience with Upholstery Cleaning Service Richmond Upon Thames. The team left the house immaculate. They were detailed, personable, and kept me informed. My property was cleaner than when I got it. Very impressed.

T

You can truly see how much this team cares about their work. Their outstanding results and commitment to customer satisfaction make Richmond Upon Thames Cleaners an easy recommendation.

J

For our move-in, we had House Cleaning Service Richmond Upon Thames handle the deep cleaning. The team started earlier than booked, stayed until the job was done, and worked non-stop. Absolutely worth it!

M

What a wonderful experience! Our cleaner was speedy yet detailed, and so friendly. House Cleaning Service Richmond Upon Thames's customer service team was efficient, solving my issues quickly. I highly recommend them.

S

Couldn't ask for more from RichmondUponThames-Cleaners. They were extremely flexible and helpful with very little notice. The cleaners were wonderful--efficient and pleasant. Already set up for regular service.

J

Using Upholstery Cleaning Service Richmond Upon Thames these past few months has been a pleasure. The service is reliable, professional, and the cleaners are all excellent. We recommend them highly.

D

I found the cleaning team extremely competent and professional. The cleaning was exceptional, and they were quick to reclean the carpet when needed. Would use again.

J

Excellent experience with Office Cleaning Richmond Upon Thames! Professional and welcoming staff, they showed up on time and cleaned my flat beautifully. Will use again.

J

Amazing job by the cleaning team. The house was empty for five years but now is incredibly clean. On time, professional, and focused on satisfaction. Highly recommend.

K

Outstanding service provided by the workers. They were very professional, efficient, and polite. They removed all waste and left our home in top condition. 100% recommended.

A

Service was top-notch from the very beginning. Staff members were always helpful and approached their work professionally. Delighted with the final outcome.

F

I never realized how much I'd appreciate a clean home until Carpet Cleaning Companies Richmond Upon Thames started helping. Now, relaxation is part of my week!

S

Impressed with the job the cleaners did deep cleaning my flat today. It looks great! Will absolutely use again and recommend.

T

Twice now, this cleaner has tackled my carpets after my two muddy dogs had their way with them--each time, she delivers exceptional results. She's worth every penny.

G

Despite the last-minute arrangement, everything was handled smoothly. The cleaner arrived on schedule and did an impressive job. Lovely service.

M

The service is absolutely outstanding, particularly the deep cleaning. Weekly cleans are thorough and trustworthy, always performed on time with great efficiency.

K

I engaged their cleaning services and left everything to them. They fulfilled my expectations perfectly.

J

On the dot, two ladies from Office Cleaning Richmond Upon Thames came to clean our bathroom and left it spotless. They did a brilliant job, and we'll have them return.

L

The service from Richmond Upon Thames Cleaners is amazing. Having been my cleaners for several months, their work is consistently excellent. They are always on time, friendly, and ensure thorough cleaning every time. I would highly recommend them.

S

The cleaner from Upholstery Cleaning Service Richmond Upon Thames delivered outstanding results. All surfaces were clean and dust-free. The bathroom grout and shower screen were particularly well cleaned. I recommend this company without hesitation.

S

Upholstery Cleaning Service Richmond Upon Thames provides extraordinary service! Every visit leaves my house perfect, giving me peace of mind.

G

My experience with Carpet Cleaning Companies Richmond Upon Thames has been extremely positive over the past few months due to their reliability and professionalism, excelling beyond those of other companies. Their trustworthy and hard-working cleaners consistently meet high expectations!

H

The service provided by Upholstery Cleaning Service Richmond Upon Thames left me truly impressed. Their detailed and professional cleaning left my home looking new. I couldn't recommend them enough and will happily use their service again.

S

Excellent service by Office Cleaning Richmond Upon Thames! My house feels brand new and looks so clean. The team was prompt and meticulous, addressing every area thoroughly. Their unparalleled expertise and commitment to high standards were extraordinary. I'm extremely satisfied with the results and will use them for regular cleanings. Definitely a five-star service!

R

Our second round with Richmond Upon Thames Cleaners has been just as satisfactory as the first. The on-time, adept, and amiable team ensured we were happy with the cleaning. We highly recommend them and will use their services again without hesitation.

J

I'm thrilled with our House Cleaning Service Richmond Upon Thames cleaner! His attention to detail and passion for his work brighten my home every time. He's incredibly thorough, reliable, and always on time, ensuring every corner sparkles.

M

Exceptional satisfaction with this company. During initial contact, their approachable and accommodating manner was appreciated. The cleaning team turned up as scheduled and completed an immaculate job with notable attention to detail. Ensuring value for every penny.

V

Our home was transformed by our cleaner's touch. With quiet efficiency, friendliness, and attention to detail, she left our space spotless. Communication with Upholstery Cleaning Service Richmond Upon Thames was both quick and effective. We couldn't be happier with the service.

K

I extend my sincere thanks to the House Cleaning Service Richmond Upon Thames team. They displayed exceptional hard work and thoroughness transforming a tough home environment. Their respectful behavior and kindness were appreciated. I highly recommend them.

C

Courteous and diligent, they worked tirelessly all day until everything was spotless. Booking was clear and communication was excellent. I'm generally pleased and plan to return to their services.

W

House Cleaning Service Richmond Upon Thames has been my go-to for cleaning services over the past few months. They are consistently friendly, reliable, and professional, earning my highest recommendation.

G

Fantastic job by Upholstery Cleaning Service Richmond Upon Thames cleaners. They were on time and engaged in continuous work. My apartment's cleanliness exceeded my expectations, especially the spotless white goods. Friendly folks. Highly recommend.

D

From the first point of contact, the RichmondUponThames-Cleaners team displayed high professionalism. The property and carpets were cleaned to a superb standard. We will certainly use their services again. Thank you!

H

We are long-time clients of RichmondUponThames-Cleaners, and their exceptional cleaning services have never let us down. Reliable and detail-oriented cleaners are always on point. Highly recommended!

I

I've never worked with a better cleaning company. RichmondUponThames-Cleaners provided super nice and friendly service, delivering flawless results. I feel lucky to have discovered them.

S

Excellent service! Professional, trustworthy, clean, and fair price. Absolutely delighted with the job done. Will definitely recommend and stay in touch. Great work!

T

Extraordinary professionalism and fantastic cleaning services. Dependable, courteous, and thorough. Many thanks. House Cleaning Service Richmond Upon Thames receives my full endorsement.

N

Excellent end of tenancy clean today by House Cleaning Service Richmond Upon Thames. Their friendly team made sure that every corner was sparkling clean. Thank you for the fantastic job!

O

Superb service from the first point of contact to completion. The team was efficient, friendly, and very helpful. Extremely happy with the overall result.

D

Great service - my sofa looks splendid! Polite and professional staff with great communication. Highly recommend.

R

Reliable and professional cleaning service.

J

Always punctual, the friendly team provides excellent cleaning services.

E

Highly pleased with the outstanding cleaning services from Office Cleaning Richmond Upon Thames.

J

Thank you Carpet Cleaning Companies Richmond Upon Thames for always going above and beyond to ensure our satisfaction with your cleaning services.

H

The cleaning team's dedication and hard work are greatly appreciated and have surpassed my expectations.

N

I wanted to share how thrilled I was upon returning home yesterday - my house was immaculate and everything looked fabulous.

L

The friendly and hard-working cleaner from Upholstery Cleaning Service Richmond Upon Thames made all the difference in my experience.

J

I was quite pleased with the work their cleaners did on my flat. It is cleaner than it's ever been. This is one of the best cleaning services I have ever used, and their rates are reasonable as well.

D

I am grateful for their hard work and dedication in making my bathroom look pristine.

P

I was fed up with the house work and wanted to get on with my other interests in life! So, I hired a brilliant cleaning company called House Cleaning Service Richmond Upon Thames, and they have been keeping my home cleaned to a high standard for 4 months now. The cleaners are lovely and do a great job at a good cost. The house has never looked so clean. I am so pleased with the cleaning work and great care is taken when working among my furnishings.

H

The quiet and efficient work of the cleaner in my mother's flat was done with professionalism and courtesy. The result is a strikingly clean carpet.

B

My boss recommended I hired Upholstery Cleaning Service Richmond Upon Thames for an office cleaning service because he said my office had been looking a bit dusty and messy recently. I hadn't really thought much of it to be honest but when I had a good look around, I realized how bad it actually looked. On the plus side, this company's excellent cleaners turned the place around and now it looks spotless. Everywhere is clean, tidy and orderly. I am very impressed.

H

Wow, my sofa looks spectacular now - all thanks to the thorough cleaning done by the skilled technician! They even provided maintenance suggestions to keep it looking this way.

C

Superb work from start to finish. I contacted Upholstery Cleaning Service Richmond Upon Thames for carpet cleaning and they gave me a great deal. The cleaner did an EXCEPTIONAL job- she worked diligently, with great efficiency, and the results were fantastic.

K

If you want a sparkling clean flat, you should contact Office Cleaning Richmond Upon Thames for amazing results. I did and it was great.

B
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Richmond upon Thames Cleaners Complaints Procedure

Richmond upon Thames Cleaners is committed to delivering reliable and professional cleaning services for homes and businesses. We understand that, on occasion, customers may feel that our service has not met their expectations. This Complaints Procedure explains how to raise a complaint, how we will respond, and the steps we take to resolve issues promptly and fairly.

Our Approach to Complaints

We take all complaints seriously and use them as an opportunity to improve our services. Our aims are to make it simple for you to tell us when something has gone wrong, to investigate each concern respectfully and thoroughly, and to resolve matters wherever possible to your satisfaction.

This procedure applies to all customers of Richmond upon Thames Cleaners, including domestic and commercial clients using our regular or one-off cleaning services.

What Counts as a Complaint

A complaint is any expression of dissatisfaction about our cleaning services, our staff, our administrative processes, or the way we have handled a previous concern. Examples include:

Issues with the quality or consistency of cleaning work, problems with attendance such as missed or significantly delayed visits, concerns about conduct, courtesy, or professionalism of staff, problems with booking, invoicing, or communication, and dissatisfaction with how a previous problem was handled or resolved.

You do not have to use the word complaint for us to treat your concern as one. If you tell us you are unhappy and would like us to put something right, we will follow this procedure.

How to Raise a Complaint

You can make a complaint in writing. Providing as much detail as possible helps us investigate efficiently. Please include your full name, the service address, a clear description of what happened, including dates, times, and any relevant booking references, and what outcome you are seeking, such as a rectification visit or explanation.

Written complaints allow us to keep a clear record of your concern and ensure we do not miss important details.

Initial Acknowledgement

Once we receive your complaint, we will log it in our internal complaints register. We will normally acknowledge your complaint within a reasonable time. In our acknowledgement we will confirm that we have received your complaint and outline the next steps in our investigation.

If we need further information from you to understand the issue, we will request this at the acknowledgement stage so that we can avoid unnecessary delays.

Investigation Process

Your complaint will be reviewed by a manager or a suitably senior member of the team who was not directly involved in the incident, wherever possible. The investigation may include reviewing the job notes and schedules relating to your booking, speaking with the cleaners or staff members involved, and considering any photographs, correspondence, or evidence that you or our team can provide.

We aim to complete our investigation within a reasonable time frame. If the matter is complex and requires more time, we will let you know and provide an updated timescale.

Our Response and Possible Outcomes

Once the investigation is complete, we will send you a written response setting out a summary of your complaint, the steps we took to investigate, our findings, and our decision on whether your complaint is upheld in full, in part, or not upheld.

Where your complaint is upheld, we will explain any remedies we are offering, which may include a follow-up cleaning visit to address missed or unsatisfactory work where appropriate, a partial or full adjustment to an invoice where justified, a written apology and explanation, and details of changes we will make to our processes, training, or quality checks to help prevent similar issues.

Our aim is always to reach a fair and proportionate resolution based on the circumstances of each case.

If You Are Not Satisfied with the Outcome

If you are unhappy with our final response, you may request that your complaint is reviewed again by a more senior manager where available. In doing so, please state why you remain dissatisfied and what, in your view, would resolve the matter.

The senior reviewer will look again at the evidence and may ask further questions if needed. After this review, we will provide a final written position. We will inform you when our internal complaints process has been exhausted.

Timescales for Making a Complaint

We encourage customers to raise complaints as soon as possible after the event. Doing so while details are fresh makes it easier for us to investigate thoroughly. As a general guideline, we may not be able to fully investigate matters raised a long time after the service date, particularly where staff have changed or records are no longer available, but we will always consider the information you provide and explain what we can reasonably do.

Confidentiality and Data Protection

All complaints are handled confidentially. Information is shared only with those who need it to investigate and respond, such as managers and relevant team members. We will handle your personal data in line with applicable data protection principles and retain complaint records only for as long as necessary for legitimate business and legal purposes.

Using Feedback to Improve Our Cleaning Services

Every complaint, whether minor or serious, is an important source of feedback. Richmond upon Thames Cleaners regularly reviews complaint trends to identify areas for improvement. This may include additional staff training, changes to supervision and quality checks, improvements to booking and scheduling procedures, and refinements to how we communicate with clients before and after visits.

Our goal is to ensure that homes and workplaces receive a consistent level of service and that, when issues arise, they are dealt with professionally, respectfully, and in a way that supports long-term customer confidence.

Availability of this Procedure

This Complaints Procedure is available to all customers of Richmond upon Thames Cleaners. You may request a copy at any time. By clearly explaining how concerns are handled, we aim to give you reassurance that your feedback will be taken seriously and addressed in a structured and transparent way.



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